One platform. Every tool an MSP needs.
GridRunner unifies RMM, PSA, and AI remediation into a single workspace — so you can stop juggling five different products.
Remote Monitoring & Management
A high-performance Rust agent that streams device telemetry in real time. No third-party RMM add-on required.
Cross-Platform Agent
Lightweight Rust agent runs on Windows, macOS, and Linux. Streams real-time CPU, RAM, disk, and network telemetry.
Live Dashboards
Real-time device health dashboards with historical trends, threshold alerting, and customizable widgets.
Smart Alerting
Configurable alert thresholds with automatic escalation paths. AI pre-filters noise before it reaches your team.
Remote Execution
Run scripts, deploy patches, and manage services remotely through a secure bidirectional WebSocket channel.
Professional Services Automation
Tickets, contracts, billing, and CMDB — tightly integrated so you never copy-paste between tools again.
Ticket Management
Kanban boards, time tracking, SLA timers, and auto-priority assignment — all in a single workspace.
Contracts & Billing
Recurring contracts, usage-based billing via Stripe, and automated invoice generation with tax support.
CMDB & Assets
Automatic configuration item discovery, relationship mapping, and lifecycle tracking across all managed devices.
Workflow Automation
Trigger-based automations for ticket routing, escalation, notification, and custom webhook integrations.
Autonomous AI Remediation
AI agents that don't just alert you — they fix the problem, automatically.
Autonomous Resolution
AI agents analyze alerts, identify root cause, and apply remediations — all without human intervention.
<60s Average Fix
Most issues resolved in under a minute. Only $2 per successful AI resolution — you only pay when it works.
Human-in-the-Loop
High-risk actions require approval. You set the guardrails — the AI respects them every time.
Voice Control
Run diagnostics, query status, or trigger remediations with natural language voice commands.
See it in action
Deploy the agent, connect your tenant, and watch AI resolve your first alert — in minutes.