About

We built the platform we wished existed

GridRunner was born from the frustration of running an MSP with tools designed in the 2000s. We started over.

MSPs are the backbone of modern IT — managing thousands of devices, keeping businesses running, and responding to fires at 2 AM. Yet the tools they rely on haven't evolved in decades.

ConnectWise charges $100+/user/month, requires weeks of setup, and still makes you bolt on a separate RMM tool. HaloPSA is better, but still splits monitoring from service desk. Autotask is… Autotask.

We asked: what if we built a unified platform from scratch? One that charges per device (not per seat), has AI remediation baked into the core, and deploys in hours instead of weeks.

That's GridRunner. It's the platform we wished we had when we were running our own MSP — and now it's the platform we're building for every MSP that demands better.

Values

What we believe

No BS

We don't hide pricing. We don't gate features. We don't make you call sales for a demo. The product speaks for itself.

AI-First

AI isn't a feature checkbox — it's the core architecture. Every alert flows through the AI engine before a human sees it.

MSP-Built

Our founders ran an MSP. We know the pain of juggling ConnectWise, Datto, and five other tools that barely talk to each other.

Get in touch

Questions about GridRunner? Want to discuss enterprise deployments? We'd love to hear from you.

Ready to switch?

Join the MSPs that are already deploying their AI workforce with GridRunner.